Refund policy

Return & Refund Policy – RAZ GLAMOUR

At RAZ GLAMOUR, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • Items can be returned within 7 days of delivery

  • Products must be unused, unworn, and in original packaging

  • Proof of purchase (receipt or order confirmation) is required

2. Non-Returnable Items

  • Used or damaged items (not due to our fault)

  • Customized or personalized jewelry

  • Items purchased on clearance or sale (if applicable)

3. Refund Process
Once we receive and inspect your return, we will notify you about the status of your refund. If approved:

  • Refunds will be processed within 5–10 business days

  • The amount will be returned via your original payment method

4. Exchange Policy
We only replace items if they are defective, damaged, or incorrect. You may request an exchange within the return period.

5. Shipping Costs

  • Customers are responsible for return shipping costs (unless the item is defective or incorrect)

  • Original shipping charges are non-refundable

6. How to Initiate a Return
To start a return or refund request, contact us at:
📧 razglamourstyleandcomfort@gmail.com

7. Policy Updates
RAZ GLAMOUR reserves the right to modify this policy at any time. Changes will be updated on this page.

By purchasing from RAZ GLAMOUR, you agree to this Return & Refund Policy.